TeleHealth Visits

Unfortunately we are not accepting new patients for Addiction Medicine care at this time. If you are a previous patient, please contact the clinic and we might be able to accommodate you. Please contact the clinic for details, at 647.295.5565 or Please do not include any personal medical information in your voicemail or email. She will get back to you by phone to discuss your situation and set up an appointment with me.

For my current patients, I am using Ontario Telehealth Network (OTN).

If you want to get set up for OTN before speaking with my assistant, you can review the process on this link to OTN. In order to see me on OTN, you need to use a browser on a laptop or computer, and I have been advised that Google Chrome works best.

If you would rather use your cellphone, you need to download 1 app prior to being able to see me: Pexip Infinity Connect.

Once you are set up, you will receive an invitation for a virtual visit. The instructions will be on the email, but if you have difficulty, please call my assistants, and they can help you resolve most issues.

Please READ THE CONSENT form prior to starting your visit. We will discuss this online at the beginning of your first session, but it would be great if you could read it prior to that. If you do not wish to proceed, please give us a call.

I hope you and those you care about are keeping safe in these times of COVID19. I look forward to seeing you online, and helping you achieve your goals regarding addictions and associated healthcare issues.

Please call us before coming in if you are a patient here and you think you might have COVID19.

IMPORTANT: Who Should Go to Their Nearest Emergency Department
People who have symptoms of upper respiratory tract infection (cough, sore throat, headache, muscle aches, fatigue, runny nose, and joint aches, and may also include nausea, diarrhea and stomach pains) and any of the following more severe symptoms:
Shortness of breath when walking, exercising, or at rest, which is unusual
Chest pain or discomfort
Weakness that impairs ability to carry out activities of daily living, such as showering, preparing meals, and dressing
Lethargy or drowsiness
Patients not well enough to take personal transportation, call 911
Symptomatic infants less than 6 months of age with fever and/or respiratory symptoms should always be assessed in the emergency department

If you think you are ill and might have COVID19, use the self assessment tool link to find out what you should do. OHIP coverage is not required to be seen at a COVID-19 Assessment Centre. The assessment is provided at no cost to the individual.

A number of dedicated assessment centres have been established across Toronto to facilitate assessment and testing. If you need to be assessed, here are the assessment centers.

HELP STOP THE SPREAD to yourself and others.

Hand Washing and not touching your face is the most important thing you can do to prevent getting infected.

Physical Distancing is also very important to not spreading COVID19. Some more information here.

An excellent source of information about COVID19

Fed Sanchez MD CCFP(AM)

Permanent link to this article: